Coeus Application Monitoring and Support

Coeus Application Monitoring and Support Services are committed to assisting you in taking your organization to the next level. Whether you are running a Small, Medium or Large Enterprise we are your source for I.T. Application Service & Support cost effective human capital. Coeus delivers a full range of I.T. Application Services & Support. Our dedicated team consists of motivated and highly experienced systems engineers who are ready to provide professional and cost effective customer first driven services.
We have hands on customer involved approach and do our best to keep our promise to you of providing a quality comprehensive service package meeting your exact requirements and needs in the most efficient way. Coeus professional application support team has several years of experience in delivering enterprise application support solutions in the following areas:

Coeus Application Support Services guaranteed by us are:

  • Monitoring and solving day-to-day issues in business operations
  • Maintenance of existing codes for the enterprise
  • Designing and developing important add-ins to the software application
  • Version control of application source code
  • Periodic documentation
  • Releases and periodic enhancements
  • Application debugging to your development team or optional Application patching bug fixes.
  • Ongoing Application Maintenance and Management.
  • Root-cause analysis and trouble shooting.
  • Tracking the SLAs.
  • 24/7 application system engineering support

Coeus Service Level Agreement information:

Coeus and our clients come together to create and implement the best custom SLA`s packages for our clients’ needs. Most of our SLA packages consist of Level minor/normal/high/critical response to resolutions.

    • Critical: Issues which needs immediate attention and response time is immediate to less than 4-16 hours.
    • High: Issues which should be resolved in 24-32 hours.
    • Normal: Issues which should be resolved in 32-72 hours.
    • Minor: Issues which can be resolved within 14 days.

We are capable of providing the following production support services to customers for the business critical applications with stringent SLAs for response, work around and resolution of issues.

  • 24 hours X 7 Days a week.
  • 16 hours X 5 Days a week.
  • 08 hours X 5 Days a week

Let’s Start Your Companies Application Monitoring and Support Process Together:

Starting your company’s Application Monitoring and Support Process with Coeus is easy. Simply fill out the request form below, call or email us sales@coeustec.com. Our expert team is involved from the very beginning of your request to avoid vision gaps, clearly understand project goals and elaborate the optimal support execution strategy.

Coeus Enterprise Technologies Privacy Policy:

Coeus is 100% committed to your companies intellectual property rights and privacy with regards to your personal and business information to the best of our capabilities. We will take all the appropriate steps to protect your privacy while you are with us online and doing business with our company. We also take stringent security measures to protect your personal and business information in storage. We do not and will not provide any of your personal or business information to other companies or individuals unless expressed by you or your company.